Stephens Plumbing & Heating
Review Summary
- Positive experiences: Stephens Plumbing & Heating is praised for being professional, efficient, punctual, knowledgeable, and responsive. They provide excellent service, often going above and beyond.
- Problem-solving: They quickly resolve plumbing issues, including backflow preventer leaks, faucet installations, burst pipes (even during emergencies), and sewer line problems. They offer thorough explanations and sometimes save customers significant money compared to other companies.
- Reliability: The company is highly recommended, with customers repeatedly using them for years and relying on them in critical situations.
- Relationship-focused: They build relationships with customers, are friendly, and are considered trustworthy and honest.
Reviews
View All on Google4.6
(47 reviews)
Racheal Barraclough
Our backflow preventer sprung a bad leak at our business. Stephens Plumbing was here and had it fixed in less than 24 hours. Ken and Bob were very nice to deal with. Professional, efficient and reasonable. I will definitely recommend them to friends and family for plumbing needs.
Erik Zobel
Really great service. Very easy to schedule with and very punctual. Extremely knowledgeable and willing to listen. Both the plumber I spoke to on the phone and the one who came out addressed our concerns completely. We had other companies wanting to do thousands of dollars of work. Stephens was extremely thorough and explained to me what the problem was after running the camera. If there is a major problem in the future they will be my first call.
John Jacobs